Online Surveys: Tracking and Reporting

You can monitor and respond to survey feedback as quickly as the results come in

Find out instantly how many invitations were sent and opened and how many surveys were taken. Gain revealing, up-to-the-second insights and feedback, thanks to easy-to-read graphical displays and data that can be refreshed and updated around the clock.

Survey Response Tracking

You can monitor and respond to survey feedback and suggestions as quickly as they come in. By acting quickly on compliments—and complaints—you'll make your survey participants feel valued and satisfied.

At-a-glance view lets you quickly evaluate online survey results

View partially and fully completed survey results in real time
Hide or reveal survey question details—and review text answers with one click
Create targeted email lists based on common responses

Dive deeper into survey results for more in-depth analysis

Export results in CSV format—and reveal key trends over time
View a subset of survey responses for deeper analysis with the filtering option
Compare results month over month—and see how results may have changed due to improvements you have made.

Search for and analyze a single respondent

View survey respondent contact details—including name and address
Search by name and analyze how an individual respondent answered questions
Review timestamps of when each respondent submitted their online survey
Print results from a single respondent just by simply clicking the Printable Version icon. This is great when working one on one with a customer or member.

Analyze your online survey results on your own terms

Define your analysis criteria by choosing which questions and answers will be your "filter"
Edit your filter—as many times as you wish

Survey Email Invitation Reports

Which survey email invitation was the most effective in getting surveys opened, completed, and submitted? ListenUp!^SM Survey lets you track results quickly to determine your best-performing invite—information you can use to refine and improve future survey email invitations.

With survey email invitation results you can

See all email invitations sent for each survey in an easy, at-a-glance display
Capture survey email invitations stats including date sent, number sent, opens, clicks, and more

Sharpen your invitation list segmentation

Refine list segmentation by saving respondents with common interests to a new list—or add to an existing list

Next: Polling

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